Support

We are obsessed about customer support and are proud in giving one of the most dependable product support which we constantly strive to improve it further. Our support executives are friendly, knowledgeable and keep themselves regularly updated with our in-house training programs. Get the best with our support resources. Connect with our well qualified support team via Telephone and Email, view online documentation etc.

Telephone
  • Telephonic support is handled by a 30 Line call centre.
  • All calls are monitored for quality.
  • Almost 90% of support calls are resolved through telephone instantly.
  • Telephonic Support is provided free of cost during the first year of purchase.
  • Available Monday-Friday 9.00AM to 7.00PM
Email
  • You can also avail support through Email. Responses to Email take a max of 2 Hours.
Remote Support
  • We provide remote support through web based tools Team Viewer
File Upload
  • Wherever a file is required for support purpose, we have provided a reliable web based tool for uploading the file.
  • This helps in overcoming problems faced in attaching files with emails.
  • We follow strict confidentiality in dealing with customer files and the same is never used for any purpose other than the support issue.
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